Returns & Exchanges
All eligible U.S. returns and exchanges are free within 60 days of purchase.
Products must have original tags attached and we only accept underwear in unworn condition, with original tags and stickers, in its unopened original polybag.
Looking to return or exchange a gift? Click here.
I want a different size
I want a different color or style
I want a refund
Print your return label and mail back the original item.
Most orders will be refunded once they're delivered to our warehouse. Refunds will be processed 10-20 days from drop-off at the carrier, dependent on delivery to our warehouse.
Please note: items from different orders will need to have returns set up for each order.
I want to set up a return for a Canadian order
Return shipping & handling is 13.00 CAD and it is deducted from your refund to cover just a part of our costs to service our friends up North. We do not accept exchanges on Canadian orders and ask you to return the order for a refund.