You can try our 24/7™ Bra risk-free, just pay for shipping upfront. Here’s how it works: choose your size and color, enter your credit card, and your 24/7™ Bra will be on its way. You will not be charged for the bra unless you decide to keep it. You have 30 days to wear it around the house, wear it to work, wear it everywhere you go! If you love the bra and decide to keep it, you will be charged $68 at the end of 30 days. If you decide this bra is not your perfect fit, you can return it, within the 30 day window, and you will not be charged.
First, try it on and make sure it’s the right size. If it’s not, initiate an exchange for the correct size with our returns portal. If it fits, go ahead and take the tags off and wear it for 30 days.
You have 30 days from the date you placed your order to decide if you want to keep your 24/7™ Bra. If we don’t hear from you within 30 days, we’ll know it’s true love and your card will be charged $68. California residents will be subject to additional sales tax. Returns must be initiated within 30 days from the date you placed your order. Returns under any circumstance will be not accepted after the 30 day period has concluded. At the time you place your order a $68 pre-authorization will be placed on your card to validate your form of payment. This pending charge will fall off of your statement within a few days (varies by bank)
Your try before you buy starts the day you place your order. You’ll have 30 days from then to wear and love your 24/7™ Bra!
If you know right away that you'll need a different size let us know before you remove the tags! We want to work with you to get you your best fit ever, and exchange shipping is always free. Our fit stylists are available to chat with live on our website from 9am-6pm Pacific Time, Monday - Friday. You can also contact us through our help center if you have any questions!
Your bra will ship within one business day from the date you place your order, and will be delivered within 5-7 business days from the date it ships. Shipping can vary depending on where you’re located. Shipping time does count towards your 30 day try before you buy but we think you’ll have more than enough time to fall in love!
Returns and exchanges are easy - just visit www.thirdlove.com/returns and fill out our custom returns form. Once submitted, a customer service representative will contact you with a prepaid shipping label within one business day. Returns must be initiated within 30 days from the date you placed your order. Returns under any circumstance will be not accepted after the 30 day period has concluded.
We initiate a temporary $68 pre-authorization at the time of checkout to validate your form of payment. This pending charge will never be processed and will fall off of your statement within a few days (varies by bank).
No, this is a one-time delivery, and you’ll only be charged for the 24/7™ Bra if you decide to keep it. You’re always welcome to place orders with us in the future but the Try Before You Buy program is a one-time only promotion!
We believe that our Try Before You Buy program is more special than any other coupon we can offer. We stand behind our 24/7™ Bra 100% and we’re happy to let you try it for risk-free.
We’re a growing company and are working hard to expand our size range. Contact us through our help center to sign up for our waitlist and you’ll be notified when your size becomes available!
Canada is not currently included in our Try Before You Buy program due to the cost of shipping and duties.
Yes, you get a brand-new bra. If you end up falling in love, that's the one you'll keep.
If a gently used bra gets returned after being worn during our Try Before You Buy program, we'll wash it and donate it to a great cause! We’re working with several charities in California to give women in need a perfectly fitting bra. If you’d like more information, contact us through our help center!